Carrie Underwood, a new judge on American Idol, was moved to tears as she handed out a Golden Ticket to a contestant with an emotional backstory. The show is set to return for a new season in March, with Underwood joining the judging panel. A trailer previewed some emotional moments from the Golden Ticket round, showcasing Underwood's empathy for the contestants. One contestant's performance about their child brought Underwood to tears, highlighting the emotional journey of aspiring stars on the show.
Source: https://tasteofcountry.com/carrie-underwood-cries-american-idol-trailer/