Fast-er food: A productivity surge at U.S. restaurants

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Decades before McDonald's, White Castle was credited with creating the modern fast-food industry by pioneering many industry practices. A recent study found that after a long period of stagnant productivity growth, the restaurant industry experienced a surge in productivity during the COVID-19 pandemic. Fast-food restaurants adapted to consumer preferences for takeout and delivery, leading to innovative ways to serve customers faster. The use of technology, such as smartphone apps and quick-pickup shelves, contributed to increased productivity, benefiting both businesses and consumers. Economists see productivity growth as essential for economic well-being and anticipate further advancements in the fast-food industry through the use of AI and robotics.

Source: https://www.npr.org/sections/planet-money/2025/03/18/g-s1-53844/faster-food-productivity-surge-us-restaurants