Attleboro, Massachusetts Cybersecurity Incident: Updates and Response Efforts
City officials and law enforcement in Attleboro, Massachusetts, are currently investigating a cybersecurity incident that has caused several of the city's IT systems to go offline. The city is collaborating with cybersecurity experts, its insurance provider, and state and federal agencies to determine the cause of the issue and work on restoring services. Despite this setback, public safety services are still operational, and residents are advised to call 911 for emergencies. For non-emergency situations, residents can contact the police department or fire department through their respective business lines.
Unfortunately, all other phone lines to the City of Attleboro and the Attleboro Police Department are currently out of service. Additionally, email services are down citywide, impacting all employees and departments. Despite these challenges, Attleboro City Hall remains open during regular business hours, with staff available to assist residents with their daily needs using paper forms and accepting offline bill and tax payments. Some city departments may experience limitations in their operations until all systems are fully restored.
Residents should anticipate delays and are encouraged to be patient as staff navigate temporary or paper-based procedures during this outage. The Attleboro police and fire departments are still responding to emergency calls without any disruptions, and neighboring departments can reach them through standard mutual aid channels. Mayor Cathleen DeSimone emphasized the importance of maintaining emergency services and keeping the public informed, assuring that the city is actively managing the situation and will provide regular updates as progress is made.
Fortunately, the cybersecurity incident has not impacted the operations of the Attleboro Public Schools, ensuring that educational activities continue unaffected. The city remains committed to resolving the issue promptly and ensuring the safety and well-being of its residents.