Telecommunications Workers Call for Limits on AI Surveillance and Accent Alteration in Industry
Telecommunications employees are urging the government to impose limitations on the implementation of artificial intelligence in the industry, claiming that the technology is being utilized to surveil workers and alter the accents of call center employees from abroad. The Canadian Telecommunications Workers’ Alliance expressed their apprehensions regarding AI during a presentation to the House of Commons’ Standing Committee on Industry and Technology in Ottawa on April 30.