Venue Policies and Amenities: Your Guide to a Welcoming Experience for All Ages
Welcome to our venue where all ages are welcome! We have a clear bag policy in effect, so please check our website for more information. You can contact the main venue at (512) 475-6515 or the box office at (512) 474-1221. Remember to bring a valid photo ID for ticket pickup. The venue opens 90 minutes before the event starts, and online ticket holders can quickly retrieve their tickets. We offer on-site parking, nearby street parking, and handicap parking near the main entrance. There is also a rideshare drop-off/pickup zone, but we recommend arriving early during peak events.
Our venue provides designated wheelchair spaces, companion seating, elevator access to different levels, and assistive listening devices. Our restrooms are ADA compliant. Please note that outside food or beverages are not allowed, and bag size is limited to 12x12 inches. Weapons are not permitted, and professional cameras are only allowed with press credentials. You will need a valid ID for alcohol purchase. Children under 12 must be accompanied by an adult, and age restrictions vary by event. Some shows may have minimum age requirements, and infant/lap child policies depend on the specific performance.
In conclusion, our venue offers a welcoming environment for all ages with various amenities and services to ensure a comfortable experience for our guests. We look forward to hosting you at our upcoming events!